Q & A

Product

Are all of your clothes made in the USA?

Yes, having all of our products made domestically is one of our guiding principles. 

 

Shipping

Where do you ship orders?

We ship for free to the contiguous United States.

Do you offer expedited shipping?

We are in the progress of setting up an expedited shipping option for those who'd like to forgo the free standard shipping to get their items faster.

 

Returns 

What is your returns policy?

We have a 30-day returns policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, unwashed, with tags, and in its original packaging. 

To start a return, you can contact us at hello@threadrally.com
 
Please review our Refund Policy.

 

Availability

Where can I buy ThreadRally clothes?

Our clothing is currently only available for purchase online. All of our pieces are available on threadrally.com 

Does ThreadRally sell clothing wholesale?

For wholesale inquiries, please email hello@threadrally.com or visit the ThreadRally wholesale page for more information.

 

Sustainability 

What does ThreadRally do to be sustainable?

We do our best to be green. Making our clothes in America omits the need to burn fuel shipping them from across the globe.

Is your packaging recyclable? 

Yes, our packaging is recyclable to the greatest extent possible without compromising protecting the clothing.